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Phone Number +1 636-238-4834
   
A sign that says Westport Station.
A living room with a fireplace and a television on the wall.
A sign that says Westport Station.

Frequently Asked Questions

Leasing Questions

No appointment is necessary to tour our community; however, it is always appreciated if you call ahead to make sure we are available to provide adequate time for you to tour and ask questions. Please arrive no later than one half hour prior to closing if you would like to tour the property. Everyone over 18 must have a valid photo ID to tour the community.

Our apartment homes are priced individually based on the amenities and features.

A one-time non-refundable Holding Fee of $100 is due at the time of application, and will hold the apartment off the market while we process your application.

The administrative fee is a non-refundable $100 fee that is due at move in.

Application fees are $85 per person 18 and older occupying the apartment. You may pay these in office, or online by credit card, a small fee will apply.  All application fees are non-refundable.

Applications may be found under the "Floorplans tab of our property website, or you can stop in the office for a paper application during business hours.

Residents are responsible for paying their own electric bills through Ameren and will pay for water, sewer, trash, and pest control in addition to your monthly rent.

Security deposits will vary depending on qualifying criteria. Standard security deposits start at $400 and can be up to two month's rent.

Rent is always due on the first, and a $100 late fee is assessed on the 3rd of every month (even Sundays and holidays). There is an additional $80 late fee on the 8th, if rent is not paid in full. A NSF fee of $25 will be charged for all returned monies.

You can pay rent by setting up your online account on our website. This allows you to use a bank account (no fee) or credit card (with fee) to make payments.

Up to 2 pets, cats or dogs, are allowed. Any number of pets living in the apartment will then require a one-time non-refundable pet fee and pet rent per month. Please see our full Pet Policy for details.
 

Resident Questions

Yes, if the lease buy-out fee has been paid. A 60-day notice is required before vacating your apartment, and the lease buy-out fee is $2000. Please make sure that you reference your signed lease agreement and confirm policies with your Property Manager as there could be unique circumstances.

Yes, service members can break their lease without penalty in certain circumstances through the Servicemembers Civil Relief Act (SCRA). Please contact the property manager as soon as possible in this situation. You will need to provide written notice and a copy of your military orders.

If you love our apartments and want to refer a friend, please let our office know! We offer resident referral programs throughout the year and would love for your friends and family to join our community.

You may call the office, send an e-mail, or leave a message with the answering service. You may also submit work orders online if you are enrolled in our online services.

Yes, if someone is temporarily staying with you, please let the office know so we can accommodate for parking. If someone is permanently moving in, or staying longer than 14 days, they will need to fill out an application to be added to your lease agreement.

We require a 60-day written notice, which you are responsible for, prior to move-out. If you need to move-out at the end of your lease term, please remember to come in 60 days prior to the lease expiring to provide your written notice.

Yes, Spectrum and AT&T are our community cable and internet providers.

Yes! We have partnered with a national renter's insurance provider that offers a policy that meets our minimum requirements. For your convenience, you can enroll online at www.ePremiumInsurance.com or by calling 1-800-319-1390. If you enroll with ePremium, they will automatically send us your proof of coverage upon policy activation, so there is nothing further you would need to do.

If you elect to obtain coverage from another insurance carrier, you will be required to provide proof of this coverage to the leasing office and the policy must meet our minimum requirements of $100,000 Liability Coverage and $10,000 Personal Property Coverage. Westport Station Apartments must be listed as an additional interested party or interested party on your renter's insurance policy:

Westport Station Apartments
PO Box 498067
Cincinnati, OH 45249

You are allowed to use gas grills on the property. We also provide gas grills at our clubhouse for you to use.

If you are locked out during business hours, you can come to the office to be let back in your apartment or garage. Please do not call emergency maintenance. You must call a locksmith if you are locked out after normal business hours.

If you have lost your keys, you may have new keys made at our office during business hours for a small fee.

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